Legal Notice
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Last Updated: June 11, 202
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Hainarf.com (collectively “HN,” “Haina”,“us,” “we,” or
“our”) is committed to protecting your privacy. This Privacy Policy and Notice
at Collection (“Privacy Notice”) describes how we may collect and use
information about you (“you,” “user”).
This Privacy Notice applies to: HN
websites, mobile or web applications, and other digital or online services or
offerings that link, post, or reference this Privacy Notice; and your
interactions with us in the ordinary course of business; e.g., communications
by phone, e-mail, or in person as part of a business relationship; or when we
interact with companies or organizations you work for (collectively referred to
as the “Services”)
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WHAT TYPES OF PERSONAL INFORMATION DO WE COLLECT?
We collect and generate different types
of Personal Information depending on how you use or interact with our Services.
For purposes of this Privacy Notice, “Personal Information” means information
that identifies, describes, or is reasonably capable of being associated with
you that we collect or generate when you use or interact with our Services. The
following describe various categories and sources of Personal Information we
have collected, may collect, or generate, including in the past 12 months.
Demographic and
Contact Information
Demographic and contact information that
you provide to us. For example, we may collect information such as your name,
mailing address, e-mail address, and telephone and fax number.
Online or Other
Account Information
Username or email address and
corresponding passwords, security questions, and other information needed to
permit access to certain components of our Services which require registration
and/or credentials.
Webforms and
Requests
Information you submit to us through online
or interactive forms available within our Services. For example, you may
“contact us,” submit feedback, request additional information about a product
or Service, sign up for a mailing or other type of newsletter, or reach out to
us regarding a question or concern.
Websites
Information such as your username and
password to enter certain sections of our websites or Services, unique
identifiers, preference information (such as marketing preferences), browser
type, Internet service provider (ISP), referring/exit pages, the files viewed
on our site, operating system, date/time stamp, and clickstream data and other
pieces of information further described in Tracking Technologies.
Mobile Apps
Some of our Services are available
either as mobile applications or mobile sites that you can use on your mobile
device. If you use a mobile device to access and use our Services, we may
additionally collect mobile-specific information including your device ID,
device type, hardware type, media access control (“MAC”) address, the version
of your mobile operating system, the platform used to access or download the
Services, location information and usage information about your device and your
use of the Services. Please note that not all of our mobile services link to this
Privacy Notice, so be sure to read the applicable privacy notice before using
mobile services.
Device
Information
Device-specific information including
Internet Protocol ("IP") address, hardware model, operating system,
unique device identifiers, and mobile network information. We may also
associate the information we collect from your different devices, which helps
us provide consistent Services across your devices.
Log Information
Usage details of our Services, including
the address (or URL) where you came from before visiting us, which pages or
features you visit or utilize, which browser you use, search terms you enter,
and items you click on. We may also create usage statistics and monitor the
traffic from your use or interaction with our Services.
Internet
Protocol (IP) Addresses
IP addresses are unique identifiers
automatically assigned to each computer when logging onto the Internet. We
generally collect IP address information from visitors using or interacting
with the Services and we log them for system administration purposes. In some
cases, as described below, we may also use IP addresses to serve you ads on
third party websites regarding our Services that may be of interest to you
based upon your use or interaction with the Services if you have opted in to
certain types of cookies. You can always adjust your Cookie Settings or your
individual browser’s settings.
Location
Information
Your general location information may be
collected in a variety of ways depending on how you use or interact with our
Services. For example, location information can be derived from your IP
address, location information associated with your use of a device, your
country or location selection, or other location-based components and content
of our Services.
Business Interactions
Information derived from your
business-related requests, communications, and dealings we have with you, or
the company/organization you work(ed) for or are associated with. This may
include your job title, business contact information (phone, email, fax, and
address), information about products or services you expressed an interest in
or purchased from us, or that we have purchased from you or your
company/organization, and other information needed to verify your ability to
conduct business with us.
Financial
Information
If you use a bank transfer or credit
card to purchase a product or service from us, you must provide information
necessary to process thetransaction, such as the bank account number, routing
number, or credit card type, number and expiration date. We use third party
payment processors, currently PayPal and Payeezy (“Payment Processors”), to
assist in securely processing your payment information. If you pay with a bank
transfer or credit card, the payment information that you provide through the
Services is encrypted and transmitted directly to Payment Processors.
We do not store your payment information
and do not control and are not responsible for Payment Processors or its
collection or use of your information. You may find out more about how Payment
Processors store and use payment information by accessing the privacy policy
for Payment Processors’ services.
If you elect the PayPal service, PayPal
collects, uses and processes your information, including payment information,
in accordance with its privacy policies. You can access PayPal’s privacy policy
via the following link: https://www.paypal.com/myaccount/privacy/privacyhub.
Social Media
Our Services may link to our pages or
accounts on third party social media networks (“social media”), but our
Services do not use social media plug-ins. If you choose to interact with us on
social media, we may collect the information you publish or submit. Note that
this information is also governed by the privacy policies of the respective
companies offering the social media service.
Forums and Blogs
Some Services may link to blogs or
forums (“forums”) that may or may not be owned or operated by HN. If you choose
to participate in forums, we may collect the information you submit to the
forums. Note that such information may also be governed by the privacy policies
of the respective companies offering the forums.
Tracking
Technologies
Our Services may incorporate tracking
technologies to provide you with certain functionalities available within our
Services. These tracking technologies, including those described below, may
collect or generate Personal Information about you when you interact with us,
but only if you decide to allow them in your Cookie Settings, or in your
individual browser’s settings.
You may adjust these preferences at any
time, and you may be prompted to make your selections again if you navigate to
a new part of our Services where different tracking technologies are used.
Please review the Cookie Notice that is
displayed at the time you use our Services to learn more, and feel free to
contact us with any questions.
Our Services may incorporate the
following tracking technologies:
* Cookies: Small files that are
transferred to your device’s hard drive for a period of time to store user
preferences and other types of information to help us provide you with certain
features. Read more about cookies in our Cookie Notice.
* Web Beacons: Electronic images placed
in the code of a webpage, application, or email that allow us to monitor things
such as user activity and site traffic.
* Tags: Pieces of code, or tags, which
gather information about users. For example, tags are used on our websites to
better understand online usage patterns and trends. We may also use tags in our
emails or newsletters to count how many of those messages are read.
* Widgets: Small components embedded
within our Services which enable you to use certain functionalities.
* Google Analytics: Google Analytics
uses cookies to collect data such as time of visit, website pages visited, time
spent on each HN website page, IP address, URL, and type of operating system.
To learn more about how Google Analytics collects and processes Personal
Information, please visit www.google.com/policies/privacy/partners.
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HOW DO WE USE PERSONAL INFORMATION?
Depending on what Services you use and
how you interact with us, we may use Personal Information about you in the
following ways. We will generally rely on the following business purposes to
collect and use Personal Information: performance of a contract, compliance
with our legal obligations, pursuing our legitimate interests, consent, or
protection of vital interests.
To administer
and provide you with the Services
If you access a section of our Services
requiring a username and password, we will use Personal Information about you
to create and/or administer your account, authenticate your credentials,
remember your preferences, and allow you to access and use the Services.
For order
fulfillment
We may collect and use Personal
Information to process and deliver your orders, and to inform you about the
status of your orders. This could involve the collection and use of certain
personal contact information, payment information, account login information,
and/or other information related to your purchase (such as products ordered).
As payments, shipping and delivery are
being fulfilled by a third party (bank, online payment company, or logistics
company), we will share Personal Information with them for the purposes of
fulfillment of the order. You may, as a result, also receive communications
from that third party (whether by email, SMS or other methods of communication)
regarding the fulfillment of payment or delivery.
To manage business
transactions
During certain business interactions, we
may use Personal Information about you to manage business transactions with you
or the company or organization you work(ed) for. This may include making or
responding to requests related to the Services or obtaining or making payments
for such Services.
To respond to
your inquiries and provide information about the Services
If you send us questions, make an
inquiry or request, or ask for certain information, we may use Personal
Information about you to respond to you.
To send you
marketing information
We may use Personal Information about
you to provide you with information about our Services, to send you marketing
communications, or to enable you to participate in surveys or questionnaires.
To serve advertisements
you may be interested in
We may use Personal Information about
you to tailor and deliver relevant advertisements to you when you are using our
Services, or when you are accessing a third-party service. For example, you may
receive online advertisements, emails, texts or social media notifications from
us for promotional purposes.
To improve our
products
We may collect and use Personal
Information so we can constantly improve our products, tailor them to your
needs, and come up with new product ideas. This mostly involves the collection
and use of demographic information and consumer feedback.
To improve the
Services and user experience
We may use Personal Information about
you to gather and create statistics regarding your usage of our Services. For
example, we may monitor how many users visit our Services in a given time,
which components or pages are most popular, which domains you come from, which
browsers you use, and how you navigate our Services. We use this information to
better understand our users, personalize users’ experiences and interactions
with us, and improve the content and performance of our Services.
For website
sharing (e.g. share cart/product/saved items with a friend) and social media
We may request and use Personal Information
about you so you can use website sharing features, such as our
share-with-a-friend features. These features allow you to easily share certain
product information, saved items/carts, or shopping cart with your colleagues
or friends. These features may also require the collection and use of your
friends’ personal information (such as names and email addresses) so that the
selected one-time message or content can be delivered to the proper recipients.
In most cases, we do not retain the information provided. In some cases (for
example, as part of a refer to-share-data program), we may store the
information so we can track and conclude the referrals data. For other sharing
features administered by third party social networks (such as Facebook’s “Share”
and Twitter's “Tweet” features), please refer to the website of the relevant
social network for additional information.
We may collect and use Personal
Information about you when you interact with third party social networking
features such as “Post to Facebook” or “Tweet to Twitter”. These features may
be integrated in our sites or applications for the purposes of allowing you to
share HN product/news with your friends, or other stated purposes. If you use
these features, we may have the ability to obtain certain information about you
from your social networking profile (see “Social network information”). You can
learn more about how these features work, and the profile data we may obtain
about you, by visiting the website of the relevant third party social network.
To comply with
applicable laws and our legal obligations
We may use Personal Information about
you to comply with applicable laws, regulations, industry codes of conduct, and
HN’s internal policies and procedures, including:
* For compliance with applicable
retention obligations;
* For purposes of adverse event
reporting, Materi vigilance, pharmacovigilance, product safety, and other
reporting obligations;
* To respond to lawful requests by
public authorities (e.g., to investigate fraud or respond to a government
request);
* To investigate potential breaches; and
* To protect our rights, property,
safety, and those of our users.
Merger or Sale
If we are involved in a merger,
acquisition, or sale of our assets (or a portion thereof), we may share Personal
Information about you with a corporate purchaser, successor in interest, or
prospect to the extent permitted by law.
Other uses
Where permitted by law, we may also
enhance or combine information about you, including Personal Information about
you, with information about you that we obtain from third parties for the same
purposes described in this Privacy Notice.
Use of
Non-Personally Identifiable Information
We may use non-personally identifiable
information, such as anonymized and/or aggregated Services usage data, in any
manner that does not identify individual users for the purpose of improving the
operation and management of the Services, including to develop new features,
functionality, and services, to conduct internal research, to better understand
usage patterns, to resolve disputes, to troubleshoot problems, to fulfill user
requests, or for security and compliance purposes. Any non-personally
identifiable information that is combined with personal information will be
treated by us as personal information.
Change of
purpose
We will only use personal information
about you for the purposes for which we collected it, unless we reasonably
consider that we need to use it for another reason and that reason is
compatible with the original purpose. If you wish to get an explanation as to
how the processing for the new purpose is compatible with the original purpose,
please contact us.
If we need to use personal information
about you for an unrelated purpose, we will notify you and we will explain the
business purpose which allows us to do so.
Please note that we may process personal
information about you without your knowledge or consent, in compliance with the
above rules, where this is required or permitted by law.
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DO WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES?
We do not sell or share personal
information about you for cross-contextual advertising purposes. We may
disclose personal information about you to a third party for a business
purpose. When we disclose personal information for a business purpose, we enter
a contract that describes the purpose and requires the recipient to both keep
that personal information confidential and not use it for any purpose except
performing the contract. In the preceding twelve (12) months, we have disclosed
we categories of third parties indicated below.
Service
Providers
We may share Personal Information about
you with third party service providers that we hire to help us administer and
provide the Services to you; including IT service providers, delivery companies,
analytics providers, payment processors, live chat service providers, and
third-party fulfillment contractors. These third parties are required to treat
Personal Information about you in accordance with appropriate contractual and
legal privacy and security requirements.
Advertising
We may engage third party service
providers who utilize tracking technologies to serve you advertisements that
you may be interested in. Some of these advertisements may be personalized to
you, meaning that the advertisements are intended to be relevant to you based
on what we, or the third-party service providers, know about you. Depending on
where you live, we may be required to obtain your consent before we serve you
with these types of advertisements. If you are unsure whether you provided your
consent, You may make certain choices about these technologies by interacting
with our Cookie Settings or by clicking on the Do Not Sell or
Share My Personal Information link.
Embedded Videos
We may provide embedded videos on our
Services that are hosted by third party video providers, such as YouTube
(Google). If you click “play” on a video embedded within the Services, the
third-party video provider may place tracking technologies on our Service, for
example to remember where you left off in the video. Depending on where you
live, we may be required to obtain your consent before this type of tracking
technology is used. If you are unsure whether you provided your consent to such
tracking technology, you can always review and adjust your Cookie Settings or
your individual browser’s settings.
Joint Services
We may partner with other companies to
provide you with Services that are jointly offered or “co-branded” or
“co-promoted.” As such, you may see the logos of both HN and one or more of our
partners. You should review the privacy notices of such partners before
providing them with Personal Information about you, as their privacy practices
may differ from ours.
Links to
Third-Party Websites.
As a resource to our users, we may
provide links to other unaffiliated websites or services within our Services.
If you choose to visit such third-party websites or services, please note that
any information you submit to them is not subject to this Privacy Notice.
Legal,
Professional, and Government
We may provider Personal Information to
government agencies if necessary or requested by law; or to professional
advisers including our accountants, auditors and lawyers as required.
We may also share personal information
about you to:
* comply with any court order, law, or
legal process, including responding to any government or regulatory request or
* a buyer or other successor in the
event of a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of HN’s assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in which
personal information held by HN about our Services users is among the assets
transferred.
* If we believe disclosure is necessary
or appropriate to protect the rights, property, or safety of HN, our customers,
or others. This includes exchanging information with other companies and
organizations for the purposes of fraud protection and credit risk reduction.
* enforce or apply our Terms of Service,
and other agreements, including for billing and collection purposes.
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HOW DO WE SECURE AND RETAIN PERSONAL INFORMATION?
The security of Personal Information is
very important to HN. We use physical, electronic, and administrative
safeguards that are designed to protect Personal Information from loss, misuse
and unauthorized access, disclosure, alteration and destruction.
In addition, HN uses standard security
protocols and mechanisms to exchange the transmission of sensitive data such as
credit card details. When you enter sensitive Personal Information such as your
credit card number on our site, we encrypt it using secure socket layer (SSL)
technology.
In the event that Personal Information
about you is acquired, or is reasonably believed to have been acquired, by an
unauthorized person and applicable law requires notification, HN will notify
you by e-mail. HN will give you notice promptly, consistent with the reasonable
needs of law enforcement and/or HN to determine the scope of the breach and to
investigate and restore the integrity of the data system.
The Internet is not a completely secure environment, and
we cannot guarantee that your Personal Information is completely secure.
Therefore, we strongly recommend that you use secure methods and use complex
passwords to help us keep your account secure. We also strongly recommend that
you do not share your password with others or reuse a password on our services
that you have used on other websites or applications, as doing so increases
your vulnerability to credential stuffing attacks or other malicious cyber
activity the possibility of the If you believe that the security of your account
or Personal Information has been compromised, please contact us immediately
using the contact details we have provided.
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DOES HN TRANSFER PERSONAL INFORMATION TO OTHER
COUNTRIES?
To provide our services, we may need to
transfer and process personal information about you internationally (including
to destinations outside the country in which you are located).
As a result, your information may be
transferred to and/or processed in countries which may not guarantee the same
level of protection for personal information as the country in which you
reside. However, we have taken appropriate safeguards to ensure that personal
information about you will remain protected in accordance with this Notice.
Further information can be provided on request: please
contact us using the details found in the section "How do I contact HN?"
We have also implemented similar appropriate safeguards with our third-party
service providers and partners and further details can be provided upon
request.
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HOW OLD DO I HAVE TO BE TO USE THE HN SITES OR OTHER
DIGITAL OFFERINGS?
Online components of our Services are
not directed to children under the age of 13 or 14, depending on where you
reside, and we do not knowingly collect Personal Information via online
Services from children under the ages specified above. If you think that we
have collected Personal Information via an online Service from a child under
the ages specified above, please contact us as described below.
California Minors: If you are a California resident who
is under age 18 and you are unable to remove publicly available content that
you have submitted to us, you may request removal by contacting us at: When requesting
removal, you must be specific about the information you want removed and
provide us with specific information, such as the URL for each page where the
information was entered, so that we can find it. We are not required to remove
any content or information that: (1) federal or state law requires us or a
third party to maintain; (2) was not posted by you; (3) is anonymized so that
you cannot be identified; (4) you don’t follow our instructions for removing or
requesting removal; or (5) you received compensation or other consideration for
providing the content or information. Removal of personal information about you
from the Services does not ensure complete or comprehensive removal of that
content or information from our systems or the systems of our service
providers. We are not required to delete the content or information posted by
you; our obligations under California law are satisfied so long as we anonymize
the content or information or render it invisible to other users and the
public.
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WHAT ARE MY DATA PROTECTION CHOICES AND RIGHTS?
State consumer privacy laws may provide
their residents with additional rights regarding our use of personal
information. The following Section applies to individuals who reside in
specific jurisdictions that provide additional privacy rights.
Your Rights and
Choices
Right to Access Specific Information and
Data Portability Right. You have the right to request that we disclose certain
information to you about our collection and use of personal information over
the past twelve (12) months. Once we receive and confirm your verifiable
consumer request, we will disclose to you:
* The categories of personal information
we collected about you.
* The categories of sources for the
personal information we collected about you.
* Our business or commercial purpose for
collecting or selling that personal information.
* The categories of third parties with
whom we share that personal information.
* The specific pieces of personal
information we collected about you (also called a data portability request).
* If we disclosed personal information
for a business purpose, the business purpose for which personal information was
disclosed, and the personal information categories that each category of
recipient obtained.
Right to Correct Information. You have
the right to request we update personal information about you that is incorrect
in our systems. You can also review and change personal information about you
by logging into the Services and visiting your account profile page.
Right to Delete. You have the right to
request that we delete any personal information about you that we collected
from you and retained, subject to certain exceptions. Once we receive and
confirm your verifiable consumer request, we will delete (and direct our
service providers to delete) the personal information from our records, unless
an exception applies.
Right to Opt-out of the sale or sharing
of Personal Information for Cross-Contextual Behavioral Advertising. We do not
sell of share personal information for cross-contextual behavioral advertising
purposes.
Right to Limit Sensitive Personal
Information Use. You have the right to limit the use of sensitive personal
information regarding you.
Non-Discrimination. We will not
discriminate against you for exercising any of your rights.
Right to Opt-Out. You have the right to
opt-out of Personal Information processing for targeted advertising, sales, or
either limit (opt-out of) or require consent to process sensitive Personal
Information.
Opt-out
Preference Signals
Our website honors General Privacy
Control (“GPC”) opt-out preference signals when such signals are configured
through your browser. You can get further help in configuring your browser by
visiting: https://globalprivacycontrol.org/
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DOES THIS PRIVACY NOTICE CHANGE?
We may periodically update this Privacy Notice to
describe new Services and how such Services may affect our collection and use
of Personal Information. If we make material changes to this Privacy Notice, we
will post a notice of the material changes on our website. If we use Personal
Information about you for other purposes not specified in this Privacy Notice,
we will notify you and obtain your consent, to the extent required by applicable
law. We encourage you to periodically review this Privacy Notice for the latest
information on our privacy practices.
